Action: execute-approval-flow (Beta)

The execute-approval-flow action in Myndbend™ Process Manager enables you to start and automate the execution of a defined approval flow. Once triggered, the flow will progress through each stage, from adding approvers to performing the specified actions, whether the flow is approved or denied.

How do I use this action?

Create a Zendesk trigger with conditions that match the moment when you want to start the approval flow. 

Then set the action in MPM. For the action, select Notify Webhook - MPM Webhook. You will be presented with the option to paste in the message that will be sent to our servers. 

The message for this action is: 

{
    "action": "execute-approval-flow",
    "data": {
        "id": [...]
    }
} 

Where can I find the ID of the groups I want to add? 

Navigate toMyndbend Process Manager™ app in the left navigation bar / menu, and click on the Approval Flows tab. Next to each of the approval flow in the list, you'll see the corresponding ID: 

How to provide the ID of the flows I want to start? 

Action execute-approval-flow expects the flow IDs to be listed in an array, in the format of [FLOW_ID, FLOW_ID, FLOW_ID-ID]

Example: 

{
    "action": "execute-approval-flow",
    "data": {
        "id": [1,2,3]
    }
}