Myndbend Ticket Reminder has two settings:
- Default Reminder Time: Enter a value representing the default number of minutes to be notified prior to the due date/time. This value can be set on a per-ticket basis.
- Check to enable 24-hour time format: Your agents will be selecting a date/time for each ticket they wish to set a reminder on. Use this setting to specify 12 or 24 hour format for the time entry.
