Until recently, Myndbend™ Process Manager used Zendesk targets for all of its automated actions. However, targets will be deprecated in February 2022, according to an announcement from Zendesk, switching to webhooks instead.
To ensure continuity, Myndbend responded to the change with one versatile webhook that combines all target functionality.
Note: Be sure to go through this guide, step by step, to introduce webhooks into your existing workflow setup.
How to switch from targets to webhooks
Step 1. Delete old "processing" triggers
Step 2: Install the webhook and new "processing" trigger