In this step, we will update the automations that are using the action Notify target > MPM Target to use our webhook. Please note the Myndbend application does not install Automations by default. If you do not have Automations calling Myndbend targets, you may skip this step.
Addressing one automation at a time, navigate to Zendesk Admin > Object and Rules > Automations.
We need to find all of the automations that is using our targets. Since Zendesk doesn't have any filtering here, we will need to enter one automation at a time, and check for the usage of action "Notify target > MPM ....".
If you find automation that is using one of our targets, like this automation is:
We need to update this action so it uses our MPM webhook. Start by adding a new action, Notify Active Webhook > MPM Webhook: