IT Change Management
-
What is IT Change Management?// <![CDATA[ window.location.replace("https://www.myndbend.com/what-is-it-change-management/"); // ]]> This ar...Read more
-
How IT Change Requests are Drafted// <![CDATA[ window.location.replace("https://www.myndbend.com/how-it-change-requests-are-drafted/"); // ]]> T...Read more
-
The IT Change Request Review Process// <![CDATA[ window.location.replace("https://www.myndbend.com/the-it-change-request-review-process/"); // ]]> ...Read more
-
Guide to the IT Change Requests Approval Process// <![CDATA[ window.location.replace("https://www.myndbend.com/guide-to-the-it-change-requests-approval-process/"); ...Read more
-
How Organizations Implement IT Change Requests and Move Through Post-Implementation// <![CDATA[ window.location.replace("https://www.myndbend.com/how-organizations-implement-it-change-requests-an...Read more
Help Desk Management Best Practices
-
HR Onboarding Best Practices in Zendesk// <![CDATA[ window.location.replace("https://www.myndbend.com/hr-onboarding-best-practices-in-zendesk/"); // ]]...Read more
Online Help Desk Software Optimization
-
Seamless Service: Branding Your Zendesk Help Center// <![CDATA[ window.location.replace("https://www.myndbend.com/seamless-service-branding-your-zendesk-help-cente...Read more
-
Writing Effective Help Desk Knowledge Base Articles// <![CDATA[ window.location.replace("https://www.myndbend.com/writing-effective-help-desk-knowledge-base-articl...Read more
-
How to Set Up a Help Desk Community Forum the Right Way// <![CDATA[ window.location.replace("https://www.myndbend.com/how-to-set-up-a-help-desk-community-forum-the-rig...Read more
-
How to Set Up a Help Desk Knowledge Base the Right Way// <![CDATA[ window.location.replace("https://www.myndbend.com/how-to-set-up-a-help-desk-knowledge-base-the-righ...Read more
Improving Help Desk Customer Service
Tips and insights into improving customer support and retaining happy help desk staff.
-
How to offer tech support and STAY SANE// <![CDATA[ window.location.replace("https://www.myndbend.com/how-to-offer-tech-support-and-stay-sane/"); // ]]...Read more
-
Improving Workplace Social Skills for Help Desk Techs - Part 2// <![CDATA[ window.location.replace("https://www.myndbend.com/improving-workplace-social-skills-for-help-desk-t...Read more
-
Improving Workplace Social Skills for Help Desk Techs - Part 1// <![CDATA[ window.location.replace("https://www.myndbend.com/improving-workplace-social-skills-for-help-desk-t...Read more
Choosing Online Help Desk Software
We analyze and compare online help desk software options in the current marketplace.
-
Zendesk vs JIRA: Comparing Two Popular Online Customer Support Software Programs// <![CDATA[ window.location.replace("https://www.myndbend.com/zendesk-vs-jira-comparing-two-popular-online-cust...Read more
-
Detailed Jira Overview// <![CDATA[ window.location.replace("https://www.myndbend.com/detailed-jira-overview/"); // ]]> This article ...Read more
-
Detailed Zendesk Overview// <![CDATA[ window.location.replace("https://www.myndbend.com/detailed-zendesk-overview/"); // ]]> This article...Read more
