Search and link to answers, copy snippets, and manage article subscriptions.
Overview
Learn more about all of the functionalities that Myndbend Article Search & Subscribe offers
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Myndbend Article Search and Subscribe OverviewHow to find suggested articles and manage customer subscriptions in your Zendesk knowledge base. Automation can save ...Read more
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Features of the editor appThe editor app for Myndbend Article Search and Subscribe gives you a way to search for articles by ticket subject, ti...Read more
Setup
How to set up Myndbend Article Search and Subscribe
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How to set up Myndbend Search & SubscribeSetting up our app is quite straight forward! First, find our app in the Zendesk App Directory. Click install and fol...Read more
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Authorizing multibrand searchMyndbend Article Search and Subscribe allows you to search across your brands. If you have multiple brands enabled, y...Read more
Usage
How to use Mynbend Search and Subscribe
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Subscribing and unsubscribing requester to articles/sectionsNext to the ticket, you have the option to subscribe the ticket requester to an article or section Subscribing the ti...Read more
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See who is subscribed to article/section Read more
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Searching using tags and ticket subjectMyndbend Article Search and Subscribe ticket app gives you the option to search by ticket tags, ticket subject, or an...Read more
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How to paste in user-friendly linksEnable the rich text option in the app to paste in rich text links. Linked titles are insertedRead more
FAQ
Frequently asked questions about Myndbend Article Search & Subscribe
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What is the difference between the editor app and ticket sidebar app?The editor app gives you options to search for articles, copy links to articles or sections and paste into your comme...Read more
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Where can I find the app?Below the description or comment field, there is an editor app Next to a submitted ticket (not new ticket screen),...Read more
Release notes
Learn what is new in recent releases
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Release Notes: Myndbend Article Search & Subscribe 2.0Myndbend Article Search and Subscribe 2.0 was released on December 31st, 2018. Improvements Application code moved ...Read more