Create articles from templates, search and link to answers and manage article subscriptions
Overview
What is Article Wizard and what are the base functionalities of this app?
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Myndbend Article Wizard OverviewHow to find suggested articles and manage customer subscriptions in your Zendesk knowledge base Automation can save y...Read more
Setup
A step-by-step guide on how to set up Myndbend Article Wizard
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How to install Myndbend Article WizardSetting up our app is quite straight forward! First, find our app in the Zendesk App Directory. Click install and fol...Read more
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How to set up Myndbend Article Wizard PremiumIf you used the free version before, please make sure that you first change the plan to Premium: If you already ins...Read more
Features
What are the functionalities of the app?
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Article Publishing & TemplatesTickets are often filled with knowledge and information your agents gather while answering questions from your custom...Read more
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Article searchIf you need to quickly search through the knowledge base to find answers for the ticket, our editor app is here to he...Read more
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Subscription managementMyndbend Article Wizard offers great ways to quickly see what is requester subscribed to, to subscribe/unsubscribe hi...Read more
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Search by text or ticket tagsUsing our Editor app, you can search for articles across your Guide by text or by ticket tags. Searching for articles...Read more