Help Desk Apps for Agent Productivity Help Center home page
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  1. Help Desk Apps for Agent Productivity
  2. Article Search & Subscribe
  3. Usage

    Usage

    How to use Mynbend Search and Subscribe

    • Subscribing and unsubscribing requester to articles/sections
      Next to the ticket, you have the option to subscribe the ticket requester to an article or section Subscribing the ti...
    • See who is subscribed to article/section
    • Searching using tags and ticket subject
      Myndbend Article Search and Subscribe ticket app gives you the option to search by ticket tags, ticket subject, or an...
    • How to paste in user-friendly links
      Enable the rich text option in the app to paste in rich text links.   Linked titles are inserted

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