You can find the app in the Zendesk Apps Marketplace (Settings > Apps > Marketplace). Search for "Process Manager" and follow the displayed installation steps.
You will be directed to the App Settings page where you can configure your preferences. See detailed explanation about these settings on the same App Settings page.
Once installed, Myndbend Process Manager appears in the right hand column next to existing tickets (not on the new ticket screen). You may need to click "Apps" button in the top right corner to display the app space.
If you have purchased the premium version or started the trial from "Myndbend Process Manager Lite" in the marketplace, you will need to configure the targets and triggers. Please click on the Myndbend icon in the left sidebar of Zendesk, and follow the presented steps to set up the following features:
- Automatic creation of tickets via trigger
- Automatically add approvers
- Sequence child tickets when child ticket is solved/approved/partially approved