Features
An overview of all Myndbend Process Manager features
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SlackDoes your organization use Slack to improve collaboration? With Myndbend Process Manager, you can now send approval r...
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Approval Flows (Beta)The Approval Flows functionality allows you to streamline your approval process, from start to finish. As an administ...
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Approval GroupsApproval group functionality allows you to create a group of approvers - That way, you can streamline the process of ...
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Add and Manage ApproversIf you need to request approval from someone in (or out of) your organization, Myndbend™ Process Manager can do it au...
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Approval Emails & RemindersMyndbend Process Manager supports custom email notifications that are sent out to Approvers. By default, they are tur...
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Review Approval RequestIn the email notification regarding the approval, your users will have an option to Review Approval Request. This wi...
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Approvals Tab for AdminsAs an admin, you want to keep track of approvals in your organization so you can quickly identify if there are any bo...
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Conditional Approval GroupsIn a lot of cases, approvers need to be added to the ticket based on specific conditions. To name some of them: If a...
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Child TicketsA lot of tickets have parts that are related to the original but should still be kept as separate tickets. For exampl...
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Ticket TemplatesTicket templates let you define all of the data that goes into a ticket, which is especially useful for tickets that ...
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Ticket Scheduling (Beta)Want to streamline your ticket creation process and save time on recurring tasks? With Myndbend™ Process Manager's Ti...
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Ticket Exports (Beta)Introducing Ticket Export (Beta), the new functionality that allows users to generate an export of tickets to .CSV ba...
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Jira Addon (Beta)Are you struggling to connect your separate Zendesk and Jira instances? Myndbend Process Manager has the solution. Ou...
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Calendar (Beta)Do you struggle to keep track of important events and deadlines across your Zendesk and calendar? Myndbend™ Process M...
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AutomationsInstead of adding approvers, creating child tickets, and scheduling tickets manually, you can automate the process...
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Tags created and managed by Process ManagerMyndbend™ Process Manager adds tags at various points in the lifecycle of the ticket. Using these tags, you can use t...